Electronic Complaint Book

Since July 1, 2018, the Digital Platform www.livroreclamacoes.pt has the functionality that allows consumers and users to submit their complaints in electronic format, with the same value as the complaints presented in physical format.

The so-called "Electronic Complaints Book" was created by Decree-Law no. 74/2017 of 21 June and regulated by Ordinance no. 201-A / 2017, of 30 June.

Modern Serenity, LDA (Autodomus) makes available the e-mail geral@auto-domus.com in compliance with Decree-Law no. 74/2017 regarding possible complaints from our customers.

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